In this section you will find links to free, online dementia awareness training for staff working in retail, transport and financial services.
Two thirds of people with dementia live in the community and continue to use community services such as the bank, post office, supermarket, public transport and emergency services. These training programmes aim to increase awareness of dementia among staff members to appropriately support customers with possible dementia.
Sector specific training
Develop skills for recognising and communicating with potential dementia customers in supermarkets and shops
Develop skills for recognising and communicating with potential passengers with dementia on public and private transport
Develop skills for recognising and communicating with adults who might be vulnerable to financial abuse in financial settings