Have you ever been in a situation where you would have liked someone to ask how can I help you”?

Imagine what a day for a person with dementia and their families is like. How this simple question could transform it. Only by asking, will you find out how you can be of support? You may be surprised that it is the little things that make a big difference.

What you can do

  • Ask if the person needs help with their daily tasks
  • Support them with errands. For example, if a person has a shopping list, offer to assist them in finding items. Don’t take over. Bring a person to where the products are and show them a few options
  • A person with dementia may have difficulty recognising coins and banknotes. Offer to help by counting out money.
  • For cash-free transactions, offer a signature option rather than a pin for customers.
  • Be patient and give the person time.
  • Offer to walk with them to where they want to go