Make sure your service or space is easy to use

“Put yourself in their shoes". See your service through the eyes of someone with dementia.

This helps you understand the challenges a person with dementia may have when using services or accessing spaces. It may also change your attitude towards that person or what you do as a result.

What you can do

  • Talk to people with dementia and their families and find out what would help and support them
  • Include people with dementia and their family members in the design of new or existing services or spaces
  • Talk to your staff members and hear their thought of how they can support a person with dementia and their family.
  • Make sure signage in your business or service is clear and easy to understand
  • Make sure your building has as much light as possible to aid with vision and depth perception
  • Consider having a designated ‘quiet’ room that people with dementia can use or reduce background noise

Helpful resources to get you started