“Put yourself in their shoes". See your service through the eyes of someone with dementia.
This helps you understand the challenges a person with dementia may have when using services or accessing spaces. It may also change your attitude towards that person or what you do as a result.
What you can do
- Talk to people with dementia and their families and find out what would help and support them
- Include people with dementia and their family members in the design of new or existing services or spaces
- Talk to your staff members and hear their thought of how they can support a person with dementia and their family.
- Make sure signage in your business or service is clear and easy to understand
- Make sure your building has as much light as possible to aid with vision and depth perception
- Consider having a designated ‘quiet’ room that people with dementia can use or reduce background noise